FAQ

Shop Policy

Our shop policies are as follows:
  • Bukit Mira Shop is not responsible for any fees, taxes, delays, loss or damage of parcels due to customs or postal service.
  • Untracked orders cannot be replaced or refunded.
For more details, please read our Refund Policy.
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Shipping Within Singapore

All orders are shipped via SingPost and may take 2 to 7 business days to deliver.
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Shipping Within Asia

All orders are shipped via SingPost and may take 1 to 4+ business weeks to deliver, depending on the location.
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International Shipping (Outside Asia)

Coming soon!
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For more details, please read our Shipping Policy.